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LawDirectMktng
@midwesttgs Another thing I find interesting is to do the same calculation as you showed in your formula but break… https://t.co/hYs5iGfbZC
LawDirectMktng
@midwesttgs Great thanks. Some use percent who give second gift but I like this metric better.
LawDirectMktng
@midwesttgs Just curious how you measure retention?